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TERMS AND CONDITIONS

Thank you for choosing AAA Net Multimedia Experts 

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GENERAL TERMS AND CONDITIONS 

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1. ACCEPTANCE OF THIS AGREEMENT 

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If you use the Services or otherwise indicate that you accept them, you have  accepted this Agreement and are bound by its terms. 

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2. CHARGES AND BILLING 

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• Crossing studs for cable concealment to be estimated on site.

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• Power bridge includes up to 4’ of electrical wire. 

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• Standard Installation includes up to 5’ high, additional height to be estimated on site.

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• Please be advised the amount of cables to be concealed inside a plastic  wire track is limited. AAA Net Multimedia Experts DOES not supply  plastic wire tracks or covers. 

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• Wire concealment inside wall for interior wall and when possible. HDMI’s,  Ethernet, RCA’s or Optical cables are Not included, but available for an  additional charge. 

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• Universal remote control or receiver/amplifier programming are not  included (unless provided on estimate). Service can be provided for an  additional charge when possible. 

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• All Installation above fireplace requires onsite visit for estimate.

 

• Customer’s supplied mounts are not allowed due to insurance requirements. 

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• For any equipment up to $4,999.99 has to be paid in full in advance. 

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• Equipment and Installation starting on $5,000.00 up to $9,999.99 need all  material and electronics to be paid in advance.  

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• Equipment and or Service of $10,000.00 or more has to be paid in full, but  in the following order: 

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1. Equipment 

2. General Contractor Work 

3. Installation 

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• Service includes a one-time visit. During the time of visit: Customer’s  failure to provide or supply the necessary equipment/material or Internet  service, due to but not limited to damage, incompleteness, incompatibility  and/or unavailability circumstances that avoids the job completion;  customer will still be on default to pay for the visit and service provided.  Additional visit to be charged separately.

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3. SERVICE AND WARRANTY 

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• An ETA (Estimated Time of Arrival) will be sent by text message once the  AV Specialist is on the way. Customer agrees to the following arrival  windows: Sales visits is a 1HR arrival window from the time scheduled.  Service and installations visits are a 2HR arrival window from the time  scheduled. 

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• AV Specialist will not be responsible to remove any shelf or art  

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decorations from the wall that they will be installing the TV or Sound  System.  

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• All parts/equipment have to be present at the moment of the service and or installation. 

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• TV Wall Mounting Offer: Includes installation of electrical outlet behind TV  and concealment of wires when possible. 

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• Hook-up of components (cable box, DVD player, etc.) to TV, if available at  the time of visit. 

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• AAA Net Multimedia Experts  shall perform all Services with promptness and in a workmanlike manner using due care and professional diligence, and shall re-perform any non-conforming Services  brought to AAA Net Multimedia Experts  attention (via phone, facsimile or e-mail) within a period  of thirty (30) days following the completion of the Services under the  Purchase Order or Invoice. AAA Net Multimedia Experts  does not warrant any equipment  provided. The Customer shall register the equipment directly with the  manufacturer to obtain manufacturer warranty. AAA Net Multimedia Experts  shall not be  responsible for materials, equipment, devices, and parts provided by the  Customer. 

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 4. PAYING FOR YOUR INSTALLATION AND OR YOUR SERVICE

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You agree to pay all charges, fee, and taxes associated with the Service (s),  including, without limitation, installation charges. You are agreeing to pay at the  moment when the service is provided. 

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5. BOXES DISPOSAL 

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AAA Net Multimedia Experts  will not dispose any customer boxes. AAA Net Multimedia Experts  suggest to save boxes for  at least 30 days. 

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 6. DISCOUNTS

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• Multiple TVs discount (5 TVs or More): 5% discount of the total to be  applied ONLY when the service is scheduled and provided on the same  visit. Customer failure to provide necessary equipment to complete job or  decides to reduce the number of TVs installed on the visit, discount will  not be applied

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